Resume

Michael Ladd (pdf)
8551 Kimball Ave – Skokie, Ill
mjladd <AT> gmail.com

KEY QUALIFICATIONS
· System administrator with over seven years of supporting Red Hat Linux
· Extensive experience installing/administrating WinNT, Linux, OpenBSD, and Solaris servers/workstations
· Troubleshooting and administration skills on networks, routers, switches, and PC hardware

EXPERIENCE

Senior Network Administrator Leapfrog Online Evanston, IL 2007 – Present
· Monitor and maintain reliability of all servers (FreeBSD, Linux, Windows)
· Installed/Maintain VMware server
· Maintain DNS (Windows/BIND)
· Develop security policies
· Maintain GroupWise mail server and postfix MTAs
· Establish backup/recover policy

Linux System Administrator Northwestern University Evanston, IL 2006 – 2007
· Implemented move of network services from Solaris-based system to Red Hat Linux
· Implemented high-availability solution for multiple web and database servers
· Responsible for security and maintenance of over 50 Unix servers
· Support and maintain DNS & DHCP for McCormick School of Engineering
· Provide support for six Rocks Linux-based computational clusters (150+ nodes)
· Designed automated installation for rolling out Red Hat servers/workstations via kickstart
· Provide support for multiple clients (servers and workstations) using RHN proxy server
· Assist in support of data-center; maintaining proper power and temperature requirements
· Provide support for the LAMP stack
· Provide support for over 100 hosted websites, and setup new hosted accounts
· Provide support for EMC2 SAN array

System Administrator Quickset, International Northbrook, IL 2004 – 2006
· Designed and implemented move from Samba based domain to Windows 2003 Active Directory
· Responsible for the hiring and management of MIS staff, budget planning, and project scheduling
· Responsible for all network services (web, email, ftp, dns) and the security of the entire network
· Responsible for the implementation and maintenance of 90+ PCs and Servers
· Wrote custom backup scripts to replace a failed backup system (over 200 GB nightly backup)
· Remote and local user training (80+ employees) and support
· Assisted in the replacement of pre-existing firewall and VPN with open-source solution

Independent Consultant Lextech Global Services Woodridge, IL 2004– 2005
· Consultant for open-source IT services
· Implemented Web-DAV based file-sharing solution for small business
· Assisted in the design, testing, and implementation of OpenBSD-based fail-over solution for streaming-video cluster

System Administrator Unterberg & Associates, P.C. , Merrillville, IN 2002–2004
· Implemented Squid proxy/cache server to reduce bandwidth usage (35–45%) and filter web content
· Assisted in rollout plan of 80+ Windows XP workstations utilizing Symantec Ghost
· Assisted in maintenance of CheckPoint firewall and auditing logs
· Installation and maintenance of Apache web servers, Oracle 8i database servers
· Installation of Nagios network monitoring system for early warning detection of network outages for local/remote servers

Technical Skills
Operating Systems – Red Hat, Solaris, Fedora, OpenBSD, Mac Os X, Windows
Software – Apache, MySQL, Bind, ISC DHCP, Ethereal, Snort, Squid, Nessus, Samba, Rsync, Amanda,
NetWorker

EDUCATION
Northwestern University – Masters of Information Technology – 2008
University of Florida – Music/Computer Science – 2000-2002 – Alumni Fellowship
Ball State University – Masters of Music – 1998-1999 – Teaching Assistantship
Ball State University – Bachelor of Music – 1992-1997 – Performance Scholarship

CERTIFICATION AND TRAINING
MCSE 2003
SANS Security Essentials Training (March 2007)